Return Policy

Please read this whole page before applying for a return or exchange at the bottom of this page.

For orders shipped within Canada: 

We are pleased to offer free shipping to return an item, or send an item back for exchange.  For exchanges, you will be responsible for paying the shipping on the new items.  We charge a flat rate of $12+applicable taxes for exchange shipping.

 
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.


To be eligible for a return or exchange, your item must be clean, unused, unaltered and in the same condition that you received it.  All tags and sizing stickers need to still be on the item.  Failure to return a clean item will result in a 25% cleaning fee being deducted from your return or exchange.

Several types of goods are exempt from being returned or exchanged. We do not accept returns or exchanges on SBD Sport Socks, SBD Deadlift Socks, Daryl's Bars, or Gift Cards.

Please do not send your purchase back to the manufacturer.

Once your return or exchange is received and inspected, we will send you an email to notify you that we have received your returned item (this typically happens within 3 business days, however, can sometimes take up to 10 business days), with either a notice of refund, or an invoice for the exchange shipping.  Exchange shipping will cost $12 plus applicable taxes on all orders.   

Please note, your original shipping fees are not refunded. 

Please include with your product a completed Return or Exchange Form.

Head to this page to apply for your free return shipping label

For orders shipped outside of Canada:

For orders shipped outside of Canada, you are only eligible for returns, not exchanges.  You are responsible for the cost of return shipping, and your original shipping fees are not refunded. 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.


To be eligible for a return, your item must be clean, unused, unaltered and in the same condition that you received it.  All tags and sizing stickers need to still be on the item.  Failure to return a clean item will result in a 25% cleaning fee being deducted from your return.

Several types of goods are exempt from being returned or exchanged. We do not accept returns or exchanges on SBD Sport Socks, SBD Deadlift Socks, Daryl's Bars, or Gift Cards. 

Please do not send your purchase back to the manufacturer.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item (this typically happens within 3 business days, however, can sometimes take up to 10 business days), with a notice of refund.  

To return your product, you should mail your product to:

Inner Strength Products
1155 Hochelaga St W
Moose Jaw, Saskatchewan
Canada S6H2J3

Please include this return form with your return when you send it back. 

You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

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Questions about the return/exchange process?  Please email us at sales@innerstrengthproducts.ca