We ship orders Monday-Friday except for holidays. Orders that come in before 11am Saskatchewan time on a weekday ship the same day!

If you are in Canada and select Standard Shipping, your order may ship with either FedEx or Canada Post, depending on a number of factors. That means it can take between 3-15 business days.

If you are outside of Canada, we ship all orders with either FedEx, DHL, or Canada Post depending on your selection. Each rate should provide an estimated delivery date, although these dates are not guaranteed.

The most accurate way for you to find this information is to check tracking once your order has shipped.

If you can order it from our site*, we have it in stock and ready to ship out.

*There are a few exceptions to this, including CPU Track Suits and items listed as 'Pre-Order'. If it will not ship out right away, it will be noted at the top of the product description and any other products ordered on the same order will be delayed in shipping as well.

Please email us at sales@innerstrengthproducts.ca to change an address. If the order has not shipped yet, we can change the address, but if the order has already shipped, we may not be able to provide this service.

If your order has not shipped yet, please email sales@innerstrengthproducts.ca with your order number and the item(s) you would like changed. If your order has shipped, you will have to do an exchange on the product. More details about our exchange process can
be found here.

We ship worldwide! To determine your shipping fees, proceed through the first part of our checkout with the items you'd like to order in your cart.

Please note: you may be charged duties and taxes for importing products if you are located outside of Canada. These charges are not shown at checkout and will be collected upon delivery. We have no control over these charges.

Due to the cost of freight shipping outside of Canada, we cannot offer free freight to anyone outside of Canada. If you'd like to order a freight item then we can provide you a shipping quote to your address.

All prices are in Canadian Dollars (CAD) by default, but can be displayed in USD. If you're ordering from outside of Canada, your credit card will do the conversion to your currency. If you are in the USA, then you will pay in USD.

We take most major credit cards as well as PayPal, Apple Pay, Google Pay, Shop Pay, and we offer interest free payment plans through Sezzle or Affirm. We also offer payment via e-transfer for orders placed within Canada.

We do our best to provide you with the best pricing year round. If we could offer everyone 5%, 10% or 15% off orders at anytime then we would just lower our prices so that everyone got the same deal. We do have a few sales throughout the year and we announce them on our social media platforms (Instagram, Facebook) as well as our email list.

Each product we sell has sizing instructions on the product page. If you're still unsure of what size you should order, feel free to contact us at sales@innerstrengthproducts.ca and we'll gladly help you out. If you find a product that doesn't have a sizing chart, let us know and we'll remedy that!

The time frame varies depending on the product you're looking at. If the item is out of stock, you can click on 'Email When Available' when that size is selected on the product page and input your email address there to receive a notification once a restock happens.

At this time we very rarely offer pre-orders on sold out items. You can sign up for a re-stock notification on items that are out of stock to receive an email or text message once it is back in stock.

We aren't actively looking to expand our product lineup right now, however if there is demand, we would definitely consider it, so send us an email to sales@innerstrengthproducts.ca and we'll let you know if it's on our radar!

If you want a product from a brand we carry, we can sometimes special order it but it would be as a final sale and non-returnable.

Some products may not be available to ship outside of Canada. If you are located within Canada and receiving this error, it is likely due to a VPN. Be sure to deactivate or switch your country back to Canada to complete your purchase.

Yes! You can place your order on our website, and choose the pick-up option if you're in the Moose Jaw area.

Once your order has been prepared, we'll be in touch to arrange a pick up time. Pick up orders will be ready the next business day.

At this time we do not have a retail storefront. We can arrange in-person shopping within our warehouse hours, but it is by appointment only.

Please go here to find all details related to returns and exchanges.

Please contact us at sales@innerstrengthproducts.ca and provide us with a picture of your packing slip and what you received. We'll make it right ASAP!

We offer support through email, chat, and phone. While we don't provide 24 hour support, we typically will reply within a few hours. We try to be available by phone Monday - Friday between 9am and 4pm, however, with our small team, we're not always able to answer it. Please leave us a message and we'll get back to you as soon as we are able!

When you contact us, please provide as much detail as possible related to your question. Such as the product you're interested in, your measurements for sizing, your order number, pictures, etc. This lets us answer your questions in the fastest manner without having to probe for more details!

Email us at sales@innerstrengthproducts.ca or fill out our contact form here.

At this time customer support is only provided in English. If you use our contact form in another language we can translate the message and reply in English. However over the phone we are only able to provide support in English.